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Who Should Attend:


This program is ideal for anyone who is expected to lead and influence others in the course of their work. Individuals with current or anticipated leadership responsibilities that interacts with internal or external clients or managers who want to enhance skills through development in order to achieve outstanding results.




• 2-day instructor-led session

• Coaching session to reinforce learning

• Free refresher sessions for life through our public workshop


Tools Provided


• Comprehensive Learning Guide

• Personal Development Guide

• Enrollment in our monthly LearningLink


Related Training



Turn your management skills into leadership skills


See Public Workshop Schedule


Move from management to motivation through gaining the skills to lead a 21st century team. These fundamental 8 leadership skills will equip you with the ability to ensure there is a consistent strategy and a shared common set of processes and tools to achieve the organizations goals and objectives.


This course will help you:


  • Identify the difference between management and leadership

  • Understand the 21st Century workplace

  • Build the skills to lead teams through the planning, executing and communication phases of work

  • Differentiate between the process of production and the tools of production

  • Develop a personal and team plan to bring the skills back to the workplace for you and your team


Define your Purpose


This in simple terms is the process of being extremely clear on where we are going and why we are doing the work. This is the first process in effective work. This defines the goal and the purpose of the work and the team. It is imperative that Leaders are able to facilitate this process inside their team and to ensure that it truly a shared process.

During this unit participants will learn:


1. the importance of team and personal values

2. the purpose of team and personal values

3. the process to build shared team values and vision

4. the raising of a tension for change in team members to ensure action


Establish your Goals


The ability to establish your goals allows to take the shared common team vision and create goals or end results and plan around them. This is the “what and how” of our work. Good intentions are worthless if not backed by a strong plan on how to get there. Teams become unstable and without focus without a plan in place to guide decisions. It is now imperative that Leaders begin to think in terms of goals and the bigger picture.


During this unit participants will learn:


1. the importance of goals

2. the benefits to long term linkage to short term objectives

3. the process in creating meaningful and achievable goals

4. the linkage between values, visions and strategic planning


Focus your Resources


We must have the ability to focus the limited resources available yet maximize our potential by being creative and innovative in the use of these resources. Resource management is a critical component if we are to complete work effectively. It is each Leader’s responsibility to ensure the entire team is taking ownership of resources, learning to make better decisions, to be able to solve problems and build projects for themselves. In short to become committed to results instead of involved in their jobs.


During this unit participants will learn:


1. the underlying reasons people fail in decision making

2. the importance of a decision making process and tool

3. the benefits of effective resource management through project planning

4. the benefits of having ALL team members effective in these processes


These first skill sets comprise the “Decide” part of work. These skills are very much lacking in the average individual, as for the most part, we have concentrated on making people strong doers of work, not deciders. The hierarchical structure believed the very few shall lead and the very many shall follow. The new team environment dictates that all individuals will have to participate in the deciding of their work to effectively operate in a team environment. It is imperative that leaders are able to coach their team members to become involved in these decide skills to ensure the continued success of the team.

Manage your Priorities


The ability to control the daily do-able details that we all face. Within any position, controlling the daily activities is vital to success. We must learn to juggle multiple tasks, establish priorities and not let anything drop through the cracks. Successful leaders will have to ensure that team members are effectively using their time. In a time of more with less this skill is critical. The challenge today is not a lack of work moreover a lack of focus.


Measure the Effects


Understanding the quality of the work and the quantity of the work becomes paramount in becoming an effective leader. We must ensure that our client is the driving force behind these issues. We must understand how to identify our most important clients and serve their needs. In order for a team to attain a higher level of success it is critical that there is an accountability framework put in place. This gives the team the ability to measure the effect they are having and the ability to change any outcome for the positive.


Own the Performance


This skill set differentiates between individuals who are involved and those who are committed. The ability to take ownership, responsibility and accountability is explored as well as the ability to give it. In an empowered environment this skill is imperative. The challenge for the leaders is to be able to not only take but to give the ownership to other team members to increase the team’s efficiency and effectiveness by ensuring the right people have the authority necessary to do their jobs.


During this unit participants will learn:


1. to better deal with workload issues

2. the process to distinguish between urgent and important

3. the importance and how to improve communications

4. the importance and the process to share responsibility with team members

5. the linkage between the day, the week, the month and the year in achieving objectives


During this unit participants will learn


1. the importance in having an ability to measure the team’s progress

2. the importance of understanding who are the most important clients

3. the ability to ensure that client expectations are being reached

4. the skills and techniques to assess the team's ability and development


During this unit participants will learn


1. the importance of productivity partnerships with team members and other teams

2. the three levels of empowerment of a team

3. the importance of understanding team members participation levels

4. the effect of skills convergence on team members


If we look at focusing resources to ownership, responsibility and accountability, these skills comprise the “Do” segment of work. We must aid individuals to become conscious of these skills, and increase their effectiveness in these areas, as they are vital to the success of any individual or team. We are being faced with overwhelming pressures and only through our ability to effectively implement the best practices of the team environment will we be able to reap the rewards of teamwork.

Influence the Participants


The ability to work well with a wide range of individuals ensures effectiveness in an environment of close teamwork. In an environment where you have to deal with a varied type of personalities and individuals, this skill set is of extreme importance. It is critical that leaders understand where the sources of conflict come from and how to minimize them quickly. The ability to communicate and understand the team members is paramount.


During this unit participants will learn


1. the preferred style of influencing they presently use

2. the various styles of influencing and when to apply them

3. the meeting process for highly effective meetings

4. the new skills needed to influence a team


The Deliver segment of work is composed of taking ownership and influencing. If we are to increase the effectiveness of our projects we must become conscious and competent in these skills. The inability to deliver our work to the next stage will lead to dropping balls and missed deadlines as well as poor communication and an inability to create a skilled team.

Continue the Improvements


The final skill set is to ensure competitiveness in these times of extreme change and global competition. This becomes the launch pad to change. We must be able to continually question the effectiveness of the processes we use and the effectiveness of our actions. The ability for a leader to learn becomes one of the most valued tools available. It is only through continuous improvement at an individual level will we ever be able to become a learning organization.


During this unit participants will learn


1. the process of learning

2. the different ways team members learn

3. the importance of learning in the continued development of the team

4. the skills to develop individual and team learning plans


The final skill of continual improvement drives the performance of all of the other skills as well as being the driving force behind innovation and creativity. The ability to control this process skill set will ensure an individual will be limiting any risk of failure as well as equip them with the processes and tools to deal with any challenge they may face.


What drives all knowledge work is the continuous learning processes of both the individual and the organization.

All these skills combined with the already existing task skills will enable a team leader to produce highly effective and efficient results. The delivery of a program like this is completely client driven. Together, we will ensure that it addresses your concerns and offers the developmental opportunities that will drive the organization to its vision.




In order to achieve maximum results in any project or team it is necessary to ensure all participants begin with the same ability to process information and implement actions. Our organization spent two and a half years, firstly, understanding and then creating the process to teach the skills necessary for all individuals to become comfortable with having to be effective workers in a flat environment.


Through our research and development partner, Kronos Corporation, work was divided into three distinct parts. The DECIDE, DO, DELIVER model was created to help understand how to improve work functions. In the nineteen twenties Alfred Sloan formalized the hierarchy that essentially broke the model into three separate pieces. In order for society to use this model people were brought up to be not effective workers but effective doers of work.


The new model of empowerment, self-management, team, risk, creativity has once again taken the work model and reassembled it. We are now asking all of our people to be effective workers and not just effective doers. This is a massive paradigm shift for most people.


Our approach breaks down into four areas:


1. Skills, Concepts and Philosophies

2. Application

3. Tools

4. Follow-up and Coaching


Through this approach we are able to maximize the opportunity for behavioural change. This is critical as only through a change in behaviour will we be able to get different results. We are able to give participants a formal process to use which will enable them to become more effective as well as to enable them to communicate and share information in a highly effective fashion. This ability will increase the possibility of success.


In a 2 day process we are able to assist participants in becoming aware of the new concepts and give them the processes and tools to implement these new skills. By having all of a team participate they are able to use common processes and tools that will assist in continuity and communication between team members.


We will be using guided discovery methods and as well as small group discussions throughout the two-day session. The Priority Profile tool will be used to benchmark present day skills to pin point the areas of greatest opportunity. The use of slides, pragmatic exercises and strong group interaction ensures that the skills transfer and behavioural changes are maximized with all the participants. The 2 day session will give the participants a common language and skill set with which to work together and to use when they return to their work environments.

Unique Benefits of Training With Assimil8 Learning


  • All course materials are included in the workshop fee.

  • Personal post-workshop coaching: 45 minute one-on-one follow up coaching in person or via phone ensures individual learning requirements are met.

  • Client for life status: Attendees are welcome to attend the course again as a refresher through our public workshops. There is no cost to attend a refresher and you may attend as many times as you like.

Assimil8 Learning

11 Rosemount Avenue, Ottawa, K1Y 4R8


© 2015 by Assimil8 Learning.